Product Designer
I create user-centered experiences that drive business results through research, data, and creative problem solving.
Industry specialties: B2B SaaS, Fintech, Transportation & Logistics, Music/Social Media
Case Studies
Visualizing ROI for customers of a B2B SaaS financial product suite servicing the logistics industry
Designing a dashboard that helps customers understand the value provided to them, along with helpful guidance on how they can optimize and find efficiencies in their processes.
2024 • Lead Product Designer • Visual Design
Improving usability, reducing time on task metrics, and ensuring 3rd party audit compliance.
Redesigning a monstrously complex settings page in order to ensure internal users are empowered to find what they’re looking for quickly and make informed decisions for resolving critical customer experiences.
2024 • Lead Product Designer • User Research • Visual Design
Streamlining the customer support workflow to reduce time to resolution by 5% - 7%
Turning a constant game of hide-and-seek for customer service representatives into a one stop shop for all necessary information needed to help resolve customer issues.
2023 • Lead Product Designer • User Research • Visual Design
Uncovering pain points and hidden insights to provide value and improve user experience for Treasury
Using research methodologies to look under the hood of accounting team member’s experience to uncover neglected pain points and address lack of attention to needs by the business.
2022 • User Research
Building a mobile first platform to revolutionize the music industry
Creating an ecosystem where venues and musicians can connect, promote their content, consolidate their workflows and expand their business with data-driven insights.
TBD • Lead Product Designer • User Research • Visual Design
How I work
As a research and data-driven designer, I seek to approach every project with the goal of really understanding the problem and ensuring alignment on desired outcomes.
I believe in the power of cross-functional collaboration and communication. By leveraging multiple unique perspectives, I empower teams to move faster towards the common goal of improving the lives of people using our products.
Testimonials
Interested? Let’s chat!
adomador13@gmail.com
786-970-8841